10DLC Privacy Policy

Effective Date:  2/1/2025

By opting into the Creating Connections Counseling Services messaging program, you agree to the following terms and conditions.

1. Program Description

Our messaging program provides updates, appointment reminders, and other service-related communications via SMS and MMS. By providing your phone number and opting in, you consent to receive text messages from us.

2. Opting In & Opting Out

Opt-In: You may enroll in our messaging program by providing your phone number and agreeing to receive text messages.

Opt-Out: You may opt out at any time by replying STOP to any message. Once you opt out, you will no longer receive further messages unless you re-enroll.

Help & Support: For assistance, reply HELP or contact us at:

Email: info@cccs20.com

Phone: 832 639-8080

3. Message Frequency & Costs

Message frequency may vary based on your interactions with us.

Standard message and data rates may apply based on your wireless carriers terms.

4. Privacy & Data Security

Your privacy is important to us. Please review our [Privacy Policy] 

(creatingconnectionscounselingservices.com)for details on how we collect, use, and protect your information.

5. Liability & Disclaimers

We are not responsible for any delays, delivery failures, or errors in the transmission of messages.

Our messaging service is provided  without any warranties.

6. Changes to These Terms

We may update these Terms & Conditions from time to time. Continued participation in our messaging program constitutes acceptance of any changes.

7. Contact Information

If you have any questions or concerns, please contact us at:

Creating Connections Counseling Services

Address: 26400 Kuykendahl Rd C-180-278 Tomball, TX 77375 

Email: info@cccs20.com

Tel# 832 639-8080

By participating in our messaging program, you acknowledge that you have read and agree to these Terms & Conditions.

Effective Date 2/1/2025

Creating Connections Counseling Services   is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information from end users   in connection with our services, including our use of 10DLC (10-Digit Long Code) messaging for communication.

1. Information We Collect

We may collect the following types of information when you interact with us:

Personal Information: Your name, phone number, email address, and any other information you provide when signing up for services or communicating with us.

Message Data: Information related to SMS or MMS messages sent or received, including content, timestamps, and delivery status.

Technical Data: Device information, IP addresses, and other technical details that may be collected automatically when you interact with our services.

2. How We Use Your Information

We use the collected information to:

Provide counseling services and respond to inquiries.

Send important updates, reminders, and other service-related messages via SMS or other communication methods.

Improve our services, including monitoring and analyzing communication effectiveness.

Ensure compliance with legal, regulatory, and industry requirements.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

Service Providers: Third-party vendors who assist in delivering messages, maintaining our systems, or providing support services.

Legal and Regulatory Authorities: When required by law, regulation, or to protect our rights and the safety of others.

Business Transfers: In the event of a merger, acquisition, or similar business transition, your information may be transferred as part of the transaction.

4. Your Choices and Rights

Opt-Out: You can opt out of receiving text messages from us at any time by replying STOP  to any message.

Data Access and Correction: You may request access to or correction of your personal information by contacting us.

Data Deletion: You may request that we delete your personal information, subject to legal and business retention requirements.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is entirely secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect information from children under 13. If we become aware of such collection, we will take steps to delete the information.

7. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy and updating the effective date.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Creating Connections Counseling Services

Address: 26400 Kuykendahl Rd C-180-278 Tomball, TX 77375 

Email: info@cccs20.com

Tel# 832 639-8080

By using our services, you acknowledge that you have read and understand this Privacy Policy.